Policies

Policies

 

Digital Downloads / Printable Art: There are no refunds for printable art. Please ensure you select the correct size when placing an order as we cannot process an exchange once files are downloaded.

 

Returns: We currently only provide returns on damaged or lost items. If there are any issues with your order when it arrives please contact us at hello@gracedigitalartco.com and include photographs and details of any damage

 

Items lost or damaged in transit: We will replace any item lost or damaged in the post. If your item has arrived damaged please email images of the damage to hello@gracedigitalartco.com

 

Our data policy is below: GDPR Policy This website collects personal data to power our site analytics, including: Information about your browser, network, and device Web pages you visited prior to coming to this website Your IP address This information may also include details about your use of this website, including: Clicks Internal links Pages visited Scrolling Searches Timestamps We share this information with Shopify, our website analytics provider, to learn about site traffic and activity. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Shopify uses. These functional and required cookies are always used, which allow Shopify, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data. If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your: Billing and shipping address(es) Details about your orders (for example, your shirt size) Email address Name Phone number We share this information with Shopify, our website hosting provider, so they can provide website services to us. You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur: You enter your email address at checkout, or are logged into your Customer Account. You add a product which is in stock to your shopping cart. You close your browser or leave this website without completing your purchase. You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Shopify, our email marketing provider, so they can send these emails on our behalf. We may email you with messages about your order or account activity. For example, we may email you to tell you that: You’ve created a Customer Account Your Customer Account password has been reset or updated You’ve made a purchase Your order has shipped It’s not possible to unsubscribe from these messages. We share your contact information with Shopify, our website hosting provider, so they can send these emails to you on our behalf. When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: Billing and shipping address Details relating to your purchase (for example, your shirt size) Email address Name Phone number We share this information with Shopify, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. This website is hosted by Shopify. Shopify collects personal data when you visit this website, including: Information about your browser, network and device Web pages you visited prior to coming to this website Your IP address The host needs the data to run this website, and to protect and improve its platform and services. The host analyzes the data in a de-personalized form.